Here at NRF 2025: Retail’s Big Show Europe, WorkJam is presenting its latest developments for the sector. The company’s innovations aim to address the challenges faced by frontline employees, who often work with fragmented systems and outdated tools.
Published on Sep 11,2025 at 8:49 AM | Updated on Dec 16,2025 at 11:39 AM

Central to WorkJam's showcase is its new AI Agent, designed to provide actionable intelligence rather than standard chatbot responses. Integrated with existing enterprise systems, it tailors information to each worker’s role, location, and context, enabling workers to move directly from a question to the relevant task, training module, or system function. By delivering immediate guidance, the AI Agent helps staff resolve issues instantly on the shop floor, maintains consistency across teams, and provides support around the clock.

By reducing time spent searching for information and cutting unnecessary delays, the AI Agent gives workers greater independence. Together with its Workflow Engine and frontline communications tools, WorkJam aims to increase employee engagement and create a more agile and productive workforce while helping retailers improve the customer experience.

Key selling points:
- Faster information retrieval
- Boosts efficiency and engagement
- Tailors information to each worker

 
Hall 4 / Stand S 091