EVENT FAQS

The exhibition is open to the public from Tuesday, September 15, through Thursday, September 17, 2026—from 9:30 a.m. to 5:30 p.m., except on Thursday, September 18, when it is open from 9:00 a.m. to 4:00 p.m.

Exhibitors may access the trade show (during the show’s opening hours) on Tuesday, September 15, from 7:00 a.m. to 6:30 p.m.; on September 16, from 8:00 a.m. to 6:30 p.m.; and on September 17, from 8:30 a.m. to 4:00 p.m.

Your exhibitor area can be accessed at the following address: https://aecopa26.exh.mapyourshow.com/7_0/main/login

Enter your email address to access your customer portal.

On your first login, you will receive an email from [email protected] to create your password.

Access codes to your exhibitor area are no longer sent to you by e-mail.

If you have lost or forgotten your password, simply enter your login and click on "Forgot password".

A reset link will be automatically e-mailed to the address of the show manager.

If you have any questions or need assistance with your registration, please contact our team by filling out the online form.

No. We have introduced a new platform to enhance your experience. When logging in for the first time, you will need to create a new password.

To access your Exhibitor Portal, go to: https://aecopa26.exh.mapyourshow.com/7_0/main/login and enter your email address.

You will receive an email allowing you to create your password.

Yes,
To register a co-exhibitor or a collective exhibitor, please contact your sales representative.

You can inform your sales representative of your desired location, and they'll do their best to accommodate you.

As soon as the plan is ready, we'll send you notification of your location.

Your deposit must be paid in advance for a location to be allocated to you.

A Kbis with all your contact details will be required.

Foreign company: intracommunity VAT number or business certificate to be invoiced without VAT (VAT is still compulsory on badges, invitations and parking).

Payment can be made by bank transfer, credit card or cheque (France only).

• Bank transfer : The bank details for making a bank transfer can be found directly on your invoice, order form or, if required, in your customer area > Customer Documents & Invoices > Pay Now

• Credit card: Payment by credit card is made directly in your customer area: Tab Financial Area > Financials > Make payment

• Cheque: Please make cheques payable to :

COMEXPOSIUM - NRF RETAIL'S BIG SHOW EUROPE

17 Quai du Président Paul Doumer

CS 60160

92672 Courbevoie Cedex

Insurance is compulsory for exhibitors.

It is included in your stand reservation.

If you are already covered by your own insurance, you can request a certificate of insurance from your Exhibitor Relations Officer.

We offer different types of stand

• Equipped stand compulsory for surfaces from 9 to 24 m² inclusive ("Le stand by Marcelo Joulia" equipment)
• Bare stand > 24m²
• Contact our sales team for more information

You can order services for your stand via the online shop (stand fitting, electricity, furniture, parking, flowers, audiovisuals, etc. )

https://event.nrfbigshoweurope.com/2025/en/

You can pay by bank transfer, credit card or cheque (for France only).

• Bank transfer: The bank details for making a bank transfer can be found directly on your invoice or order form and, if required, can be accessed directly in your customer area > Financial Area tab > Invoices & Payments.

• Credit card: Payment by credit card is made directly in your customer area: Financial Area > Invoices & Payments tab.

• Cheque: Cheques should be made payable to :

COMEXPOSIUM - NRF RETAIL'S BIG SHOW EUROPE

17 Quai du Président Paul Doumer

CS 60160

92672 Courbevoie Cedex

Exhibitor badges can be created through your Exhibitor Portal starting May 28.

Please note that a unique email address is required for each badge.

Badges cannot be downloaded and must be printed on-site.

On-site badge printing will only be available once your outstanding balance for your stand and any additional services has been paid in full.

The badge gives access to Lunch Area / Keynote session / Red VIP Carpet

• 9 m² - 35.99 m² = 1 badge
• 36 m² - 53,99 m² = 2 badges
• 54 m²- 80,99 m² = 3 badges
• ≥ 81 m² = 4 badges

Additional conference badges to be ordered in the boutique of your customer area :

• For retailers : €950 (excl.VAT) each
• For non-retailers : €1,950 (excl. VAT) each, to be ordered in the store in your customer area

Yes. You receive 2 complimentary All Access Pass invitations for your retail clients, which can be redeemed using a promotional code.

You also receive an unlimited promotional code that allows your retail clients and prospects to purchase All Access Passes at a preferential rate.

These offers are strictly reserved for retailers (retail chains, brands, e-commerce websites, and marketplaces).

Important: Expo Passes are free for retailers. Visitors who are not retailers but use one of these invitation codes will be denied entry and will be required to purchase the appropriate pass.

You can register for the catalogue from your exhibitor area “Complete Your Profile”.

You can find it in your exhibitor portal > Customer Documents & Invoices > View your documents. If you don't see it, it's because it hasn't yet been sent to you, and will be as soon as possible by our invoicing department. An e-mail is sent to you to inform you of the availability of the invoice/credit note on their customer area. Invoices are only sent by post.

For any question, please contact [email protected]

Booth orders and technical service orders are managed separately.

• Booth orders: If you wish to modify your booth order, please contact your sales representative.
• Technical service orders (electricity, furniture, internet, etc.) placed through the online shop: please contact the support team at [email protected].

Please note that technical service orders can only be modified or cancelled up to the applicable deadline. Once a service has been installed, it can no longer be cancelled or modified.

Yes. Access to the online shop has been sent to the primary contact registered for your company. You may share these login details with anyone who needs to place orders on your behalf, such as your stand builder, assistant, or service provider.

Any orders placed using these login details are made under your responsibility. By default, the billing address is your company's registered address. If you would like to use a different billing address, please contact the support team at [email protected].

For all information and procedures concerning a VAT refund claim, please contact our tax representative directly:

TEVEA INTERNATIONAL : [email protected]

Assembly/disassembly badges for your service providers and subcontractors are not personal and will be available at the entrance to the halls from the start of assembly.

They will be distributed by the security service set up by the organizer. They are not valid during the period when the show is open to the public.

If you have any logistical questions, please consult our exhibitor's guide.

If you don't find the answer to your question here, please contact our team by e-mail: [email protected]

The address is:

NRF 2026: RETAIL'S BIG SHOW EUROPE  

Company name

Pavilion number: / stand number (pavilion, aisle, number)

Porte de Versailles - 75015 Paris- France

Tel Contact

ATTENTION, delivery and reception are carried out under the responsibility of the exhibitor and in his presence on the stand. Neither the Parc de Paris Porte de Versailles nor the organizer can be held responsible in any way.

To order a parking space, go to the shop here: https://www.viparisstore.com/en/nrf-retail-s-big-show-europe-2026/pavilion-4/nrf-retail-s-big-show-europe-2026-26leco1/presentation

Parking vouchers for light vehicles can be downloaded directly from the store. For other parking spaces, they can be collected from the exhibitor reception desk during set-up.

Contact the referenced partner. 

From your exhibitor area in the "Logistics/Provider list" tab.